en تخصصي Special پژوهشي Research <div style="text-align: justify;"><span style="font-size:14px;"><span style="font-family:Source Sans Pro;"><span style="line-height:normal"><span lang="EN-US">The leadership performance and effectiveness of the Chief Human Resource Officer (CHRO) are indispensable sources for a higher education organization&rsquo;s success. Despite a wealth of information available regarding the historical roles and functions of CHRO administrators, a notable gap exists in understanding the contemporary challenges they confront within the rapidly evolving landscape of organizational work environments. Employing a qualitative statistical approach, we conducted in-depth interviews with 21 CHROs spanning various countries. Complementing these insights, we drew upon our professional experience as management consultants, engaging with organizations where we closely observed the roles and functions of CHROs. The synthesis of our findings, derived from firsthand accounts of CHROs and our expertise, reveals a comprehensive understanding of the indispensable knowledge, skills, and policy-making abilities required for success. Furthermore, our study sheds light on the most prevalent challenges that CHROs encounter as they navigate the complexities inherent in higher education.</span></span></span></span></div> Chief Human Resources Officer, Higher Education, Critical Knowledge Skills, Organizations, Educational Pathways 67 84 http://johepal.com/browse.php?a_code=A-10-773-4&slc_lang=en&sid=1 Thomas G. Henkel 10031947532846004074 10031947532846004074 Yes Embry‑Riddle Aeronautical University Ann Marie Ade 10031947532846004075 0009-0007-1452-4517 No Embry‑Riddle Aeronautical University Celeste Schmid 10031947532846004076 10031947532846004076 No Embry‑Riddle Aeronautical University Kathy M. Markwith 10031947532846004077 10031947532846004077 No Embry‑Riddle Aeronautical University